This Refund Policy outlines the terms and conditions under which refunds may be granted by CYVARION (“Company”, “we”, “our”, or “us”) for services purchased through cyvarion.quest. We are committed to transparency and fairness in all transactions.
Refunds may be considered if the purchased service has not been delivered as described or if a technical issue directly attributable to CYVARION prevents access to the service. To qualify, the request must meet the timeframe and conditions outlined below.
All refund requests must be submitted within 14 calendar days from the date of purchase. Requests submitted after this period may not be eligible for review. The timeframe begins on the original transaction date indicated on your receipt.
To request a refund, please contact our support team with the following details:
Once received, your request will be reviewed within 5–7 business days. If approved, refunds will be issued to the original payment method. Processing times may vary depending on your financial institution.
Refunds may only be granted if the service has not been fully delivered, accessed, or utilized. Partial refunds may be issued at our discretion if a portion of the service has already been provided. Evidence supporting your claim may be required to complete the review process.
The following situations are not eligible for refunds:
If you have any questions regarding this Refund Policy or wish to submit a request, please contact us:
This policy may be updated periodically to reflect operational, legal, or regulatory changes. Please review this page regularly for the latest information.